Help Center & FAQ
Frequently Asked Questions
Everything you need to know about EPromo CRM, WhatsApp campaigns, app permissions, and pricing options in India and the Gulf.
EPromo is an AI-powered CRM and marketing platform built specifically for small and medium businesses (SMBs) in India and the Gulf. It combines a post-call CRM popup, WhatsApp marketing automation, Google Business (GMB) management, and AI banner creation into a single dashboard.
Immediately after a call ends on your Android phone, an optional popup appears. This allows you to add the caller to your CRM, write notes, and send a pre-designed WhatsApp follow-up message in under 10 seconds. It works directly on your device so you don't lose leads.
No. EPromo respects your privacy. The post-call CRM popup only reads call status (incoming/outgoing and contact numbers) to match the caller with your CRM leads locally. We never record, listen to, or store call conversations or audio.
While EPromo can be accessed globally, we optimize our features and support specifically for small businesses in India and the Gulf region (including UAE, Saudi Arabia, Oman, Qatar, Bahrain, and Kuwait). Support is available in English and Hindi.
You can upload contact lists, select custom templates, and schedule broadcasts. EPromo integrates with secure WhatsApp APIs, allowing you to send messages that comply with WhatsApp's Business Policy, reducing the risk of being blocked.
Yes. Once you connect your Google Business Profile, you can read and respond to customer reviews (using EPromo's built-in AI reply assistant) and update business operating details straight from the EPromo app.
It is an integrated design tool that allows you to generate festival greetings, sales announcements, and promotional graphics with your business logo and brand theme in 2 seconds. You can share them directly to WhatsApp status or Instagram.
EPromo offers a Free Tier with basic post-call logging. Our Premium Plans start at ₹299/month (approximately $3.99/mo in the Gulf region), which unlocks unlimited WhatsApp follow-ups, GMB AI integrations, and full banner studio downloads. Payments are secured via Razorpay.
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